Kaiārahi Whakahaere | Senior Operations Coordinator
Ngāti Tumutumu Trust
Kaiārahi Whakahaere | Senior Operations Coordinator - NTM709
- Work alongside the General Manager supporting governance and organisational success.
- Be part of an iwi organisation entering an exciting new chapter following their settlement.
- Based in Te Aroha (with options to WFH).
Ko wai mātou? | About Ngāti Tumutumu Trust
Ngāti Tumutumu Trust has recently entered an exciting new chapter following the settlement of their historical Treaty claims. As the Trust looks to the future, its focus is on protecting and growing its assets, building enduring partnerships, and delivering positive outcomes for current and future generations.
Grounded in whakapapa, tikanga and a deep commitment to its people. The Trust is building an organisation that reflects the aspirations of its uri while creating opportunities that will benefit generations to come. Working within a small, dedicated team, you'll have the opportunity to contribute across many areas of the organisation and see the direct impact of your work every day.
Te tūranga | The opportunity
Reporting directly to the General Manager, this newly created role is broad and varied and combines executive support, governance coordination, operations and project support. You will coordinate organisational activities, support strategic priorities, represent the General Manager at hui where appropriate, liaise with stakeholders, and provide support that enables the wider organisation to succeed.
You will become the central point of coordination across the organisation - someone who ensures priorities remain on track, commitments are delivered, and the General Manager is well supported to focus on strategic leadership. This role isn't about sitting behind a desk waiting for instructions. It's about anticipating what's needed, solving problems, building relationships and helping create an organisation that runs efficiently and effectively. You will work closely with Trustees, whānau, iwi partners, contractors, funders and external stakeholders, and become a trusted and respected member of the wider team.
Key responsibilities:
- Work closely with the General Manager to coordinate organisational priorities and day-to-day operations.
- Coordinate Board and governance meetings, including agendas, papers, and minutes.
- Attend meetings on behalf of the General Manager where appropriate, recording discussions and ensuring agreed actions are followed through.
- Prepare reports, presentations, correspondence and organisational documentation.
- Coordinate projects, meetings and organisational initiatives across the Trust.
- Manage diaries, travel arrangements and general office duties.
- Build positive relationships with Trustees, whānau, iwi partners, contractors and external stakeholders.
- Maintain records and organisational systems.
- Support the wider team across operational activities as required.
- Manage confidential information with professionalism, integrity and sound judgement.
Ko wai koe? | About you
You will be naturally organised, proactive and adaptable, with the confidence to work independently while supporting a busy General Manager across a broad range of responsibilities.
You will thrive in this role if you:
- Like solving problems before they become problems.
- Take ownership and naturally follow things through to completion.
- Enjoy building trusted relationships with people from all walks of life.
- Are equally comfortable preparing Board papers, attending governance meetings and helping coordinate organisational projects.
- Can juggle multiple priorities without losing sight of the details.
- Enjoy working in a collaborative, kaupapa Māori, values-driven environment.
Ideally, you'll also bring:
- Experience supporting senior leaders, governance or organisational operations.
- Strong governance administration experience, including agendas, minutes and action tracking.
- Excellent organisational and project coordination skills.
- Outstanding written and verbal communication.
- High levels of professionalism, discretion and initiative.
- Strong Microsoft Office and digital systems capability.
- An appreciation of te ao Māori, reo me ōna tikanga.
While experience working within kaupapa Māori environments would be advantageous, we are equally interested in people who demonstrate genuine respect for te ao Māori and are committed to contributing positively within a kaupapa driven, iwi organisation.
Why join Ngāti Tumutumu?
If you are looking for a role with purpose, variety and the opportunity to make a genuine difference, we'd love to hear from you. The role is based in Te Aroha; however, we are open to applicants based in in the wider Waikato and Bay of Plenty regions, flexibility will be available for the right person.
Me pēhea te tono | How to apply
Please email Heather Walker at Mana Recruitment, heather@manarecruitment.co.nz to request an information kete and any additional information. Applications will be reviewed as they are received. The role will begin in August 2026.
