Business Support Specialist
Waikato Regional Council
Mō te tūranga | About the role
This role provides high-quality, proactive business support to the Pou Tūhono, elected members, and the Democracy Services and Tai-ranga-whenua teams. You’ll play an integral role in enabling effective governance and supporting smooth, efficient day-to-day operations.
The role is approximately evenly split between supporting the Democracy Services team, the Pou Tūhono, and elected members.
Key responsibilities include:
• Supporting governance-related meetings, programmes, events, and associated logistics
• Managing procurement and financial administration, including purchase orders, invoices, and PCard transactions
• Coordinating travel, accommodation, catering, and event arrangements
• Providing responsive, professional administrative and customer service support
• Delivering proactive diary, inbox, and workflow management support for the Pou Tūhono
Mō te tangata | About you
You are an experienced business support professional who enjoys enabling others to perform at their best. You bring sound judgement, discretion, and a highly organised, detail-focused approach to your work.
You will:
• Be highly organised and accurate, with the ability to manage competing priorities
• Communicate clearly and confidently, both verbally and in writing
• Be comfortable working with senior leaders, elected members, and a diverse range of stakeholders
• Demonstrate initiative, flexibility, and a solutions-focused mindset
• Be trusted to handle sensitive and confidential information with professionalism and care
Mō ngā pūkenga | Qualifications and experience
• A certificate in business administration, management, or equivalent practical experience
• Minimum of five years’ relevant experience in a similar role
• Strong digital capability, including advanced Microsoft Office skills
Mō te tīma | About the team
• Democracy Services and Tai-ranga-whenua support effective governance and strong Treaty partnerships. The teams work closely with elected members, senior leaders, and stakeholders across the organisation, with a strong emphasis on collaboration, professionalism, and continuous improvement.
• You’ll report to the Democracy Services Team Leader and work closely with the Pou Tūhono on a regular
basis.
Mō mātou | About us
• We work hard to care for the mighty Waikato, so current and future generations will benefit from a healthy environment, strong economy, and vibrant communities.
• Our mahi is as diverse as the region we care for and the people who share it. Our work helps look after our region's water, soil, air, geothermal areas and coasts - so we can all enjoy these precious resources for generations to come.
• Customers sit at the heart of everything we do, and all staff have an important role to play in the delivery of exceptional customer service.
• If you’d like to understand more about what we do please click here The work we do | Waikato Regional Council.
• By partnering with iwi and working with many others in our communities, our collective kaitiakitanga will make the Waikato region even better. Together, we’ll create a sustainable future that will make a positive difference to people’s lives.
Mō te tuku tono | How to apply
• Applications will be reviewed as they come in, and this role will close on 24 May 2026.
• If you have any questions about the role, please contact human.resources@waikatoregion.govt.nz
• Please click ‘apply’ and include your CV & cover letter as a pdf.
