Transport Engineer Assistant
Wellington City Council
Kia mahi ngātahi mō Pōneke mō tōna āpōpō - Working together for Wellington's future!
Our Transport and Infrastructure team plays a key role in delivering critical engineering and infrastructure services that keep Pōneke moving. The team plans and delivers maintenance and renewal works across our transport network, manages the city's traffic signal systems, and delivers both minor improvements, safety initiatives, and larger transport projects. The team also fulfils Council's regulatory responsibilities as the Road Controlling Authority.
We're looking for a permanent full-time Transport Engineer Assistant to join our Traffic and Resolutions team. This is an entry-level opportunity and does not require an engineering degree. We're seeking a motivated individual who is eager to learn, brings strong customer service skills, and has a genuine interest in transport engineering. You'll also be someone who is passionate about contributing to safer outcomes for Wellington's road users.
Āu ake mahi - What you'll do
Transport Engineer Assistants collaborate closely with our Transport Engineers, delivering exceptional customer service while addressing customer requests for changes to our road corridor. This includes requests related to parking restrictions, safety improvements, speed calming measures, and more.
You'll carry out preliminary investigations, assessments, and prioritisation of the requests we receive and deliver minor safety improvements - it's a fast-paced, dynamic, and challenging role. The team thrives on taking on challenges, learning quickly, and improving our processes constantly. You will utilise AutoCAD, Fresh Service Customer Enquiry System, RAMM and CAS - don't worry, we can teach you these!
A quick snapshot of your day:
- Assess and respond to public and stakeholder requests
- Thoroughly investigate each customer's request by carrying out investigations
- Engage with customers and stakeholders to understand their concerns and conduct on-site visits to assess and propose solutions
- Advise customers of next steps after investigations are completed
- Create simple, but accurate plans to clearly demonstrate the nature of the proposed works being undertaken
- Prepare delegate authority reports and plans to be approved by the Engineering and Operations Manager
- Prepare traffic resolutions reports and plans to be submitted to Council for approval
- Coordinate with contractors and issue clear instructions for installing new road markings and signage
Ngā tohu me ngā wheako - Qualifications and experience
The team is known for its friendly and hardworking atmosphere, where collaboration and idea-sharing are highly valued. You'll thrive here if you're a team player with a strong customer focus, eager to learn, and committed to enhancing safety along our road corridors.
Additionally, we're looking for someone who can simplify technical concepts for customers, possesses excellent problem-solving abilities, communicates effectively, and has the capacity to grasp regulations, legislation and all that fun stuff!
We are looking to appoint between $67,754 and $79,710 per annum for this role, depending on relevant skills and experience.
Nōu te rourou - What's in it for you
Working for the Council offers you a range of benefits including five weeks annual leave, flexible working options, health and wellbeing support, Council staff discounts and a range of learning and development programmes and opportunities.
View our Employee Value Proposition Video to see what our employees say about working at WCC.
Diversity
We want your application to enable you to portray the real you. Skills are gained across many areas of our life, not just formal employment. If you can demonstrate the skills listed in the advert through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
We welcome applications from all people and like our workforce to reflect the diverse communities we serve.
Accessibility support
We want to make sure any accessibility requirements you may have are well supported so the selection process is equitable for everyone. Please let us know if there are any adjustments or support we can offer to make our process more accessible to you by emailing recruitment@wcc.govt.nz
Applications close Sunday, 10 May 2026.
Please note that we may engage with applicants prior to the vacancy closing and/or close applications ahead of this date so we encourage you to submit your application as soon as possible.
All applications must be submitted online - we will not accept email applications
All applicants must have the right to work in New Zealand and hold a clean, full New Zealand driver’s licence. All employees must undergo a Criminal Conviction Check.
If you have questions, please contact Kate Gourdie, Team Leader Traffic and Resolutions, Kate.Gourdie@wcc.govt.nz
