Our role is to provide professional trustee services for Māori. We do this by carrying out the terms of trusts and ensuring the whenua is protected and enhanced for future generations. 

He angitūtanga: About the Role:

As a Trust Coordinator, you’ll be at the heart of our operations, supporting the Trust team in Tūranganui-a-Kiwa | Gisborne, managing a portfolio of whenua Māori trusts and fostering seamless collaboration. You’ll play a key role in trust administration, stakeholder engagement, and ensuring high standards of service delivery.

This is an exciting role that requires occasional travel.

The main responsibilities of this role will include:

• Build strong relationships with your team, trustees, land owners, and stakeholders.
• Prepare for and support trust meetings and Māori Land Court hearings.
• Manage trust documentation, applications, and follow-up activities.
• Creation of meeting materials, including meeting invitations, presentations and reports, and provision of supporting documentation.
• Resolve queries and contribute to continuous improvement.
• Updating core administration systems in accordance with our processes.
• Support professional development and contribute to team planning.

He korero mou: What we are looking for:

• An ability to build relationships both internally and externally through open and clear communication, both verbal and written
• Excellent time management and organisational abilities.
• At least 2 years of proven experience in a customer service or administration role within a medium to large organization
• A genuine care for customers, with exceptional customer service skills
• Resilient, flexible and can think on your feet
• A friendly and approachable nature, you enjoy being part of a high performing team
• Excellent attention to detail, technically savvy with the confidence to navigate multiple systems
• Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.
•   Experience or an understanding of the rural sector would be beneficial.
• Eligibility to work in New Zealand is essential.

Ngā Pae Mōhiotanga Reo Māori

• Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Māori (essential).

Ngā Pae Mōhiotanga Tikanga Māori

• Pae Tahi- Nō Ia Rā | An understanding and living of Tikanga Māori on a day-to-day level, for example, the removing of shoes before entering a whare, washing hands at the urupa and not sitting on tables (essential)

Ngā āhuatanga kei a mātou: What's in it for you?

• Be part of a kaupapa-driven organisation making a real impact.
• Work in a collaborative, respectful, and inclusive environment.
• Opportunities for professional growth and development.

This is an opportunity to join a supportive organization that values work life balance and career development.  We are a tight-knit bunch, passionate about supporting Māori landowners to protect and enhance their land.  The expertise and fresh perspectives you bring will be valued highly and will be critical in enabling our vision. 

Ngā Mātāpono, Ngā Uara Whai o Te Tumu Paeroa

Keeping our values close at hand, top of mind and always in the heart. Kia Mau!

Tōtika Te tika o te tū | Professionalism

Being great at our job is how we make the most difference for whenua and whanau.

Kotahitanga Te raranga i te tira | Unity

We work as one, we trust each other, and value our differences.

Manaakitanga Te akiaki i te mana | Respect

We treat everyone with dignity, fairness and empathy.

Mana Te ihi, te wehi, te wana | Integrity

Integrity is the heart of everything we do. 

He pēhea te tono | How to apply

Apply now and help us uphold the mana of whenua Māori across Aotearoa. Please go to Seek to apply and provide a covering letter and CV.

We encourage early applications, as these will be reviewed as received. Applications close 21 May.