Taumata Arowai is the water services regulator for Aotearoa New Zealand. It is a Crown entity governed by a Minister-appointed Board and advised on Māori interests and knowledge by Te Puna, a statutory Māori Advisory Group. Our responsibilities are to protect and promote drinking water safety and related public health outcomes - we regulate drinking water suppliers on behalf of the public. We also have an oversight role in relation to the environmental performance of drinking water, wastewater and stormwater networks.
If you’re a passionate and driven individual who shares our vision for making water safe everyday for everyone, then join us and be part of making a difference.
Job Description
Mō tēnei tūranga mahi | About this role
We’re seeking two enthusiastic Technology Analysts to join our small and friendly ICT team.
This is a hands-on role in which you’ll be building collaborative relationships across the organisation and with external stakeholders to support the delivery of our technology work programme.
Our Technology Analysts will:
Deliver the help-desk function using our Zoho ticketing system
Take a customer-centric approach, ensuring translation of technical terms to various people
Support, or lead, the delivery of technology projects when required
Enjoy working within a collaborative team
Innovation and creativity are key drivers in the way we work - our size requires us to be smart and agile.
Ko koe tēnei | About you
We are looking for someone with:
A relevant tertiary qualification or 2-3 years’ experience in a similar role
A broad, general technology skill set
Excellent customer service skills
The ability to take a security and risk conscious approach
This is an exciting opportunity to build your skills, with a supportive team, in a generalist role.
