Kaitohutohu Tuarā Taonga | Trust Advisor
Te Tumu Paeroa
Permanent full time
Based in Rotorua
He angitūtanga: About the Role:
The Kaitohutohu Tuarā Taonga | Trust Advisor is responsible for managing a portfolio of trusts, and maintaining a comprehensive understanding of the affairs of each trust within the portfolio and ensuring high standards of service delivery, in the administration of these trusts.
The main responsibilities of this role will include:
- Act as the primary Te Tumu Paeroa contact for Trustees and owners within your portfolio, facilitating access for staff and key stakeholders.
- Provide advice and guidance concerning trusts associated with your portfolio, and supporting your Manager, Team Leader and colleagues through complex emerging and realised issues
- Ensure delivery of meeting outputs, including invitations, documentation and follow-up activities are timely, cohesive and of a high-standard.
- Prepare, review and/or approve Māori Land Court applications, ensuring they are complete and of a high-standard.
- Collaborating with Property Specialists/Advisors, Rural Specialists, Legal and other key staff, prepare for and attend Māori Land Court hearings (on behalf of the Māori Trustee),
- Ensure delivery of hearing outputs, including invitations, documentation and follow-up activities is timely, cohesive and of a high-standard.
He korero mou: What we are looking for:
- At least 3 years of proven experience in customer service and/or administration roles
- A genuine care for customers, with exceptional customer service skills
- A strong team player, who can collaborate and assist to help the team function well
- Skills in building and fostering strong internal and external relationships.
- Good written and verbal communication skills.
- Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.
- Experience or an understanding of the rural sector is a plus.
- Experience with Microsoft Dynamics CRM, SharePoint and/or M365 is a plus.
- Eligibility to work in New Zealand is essential.
Ngā Pae Mōhiotanga Reo Māori
- Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Māori (essential).
Ngā Pae Mōhiotanga Tikanga Māori
- Pae Tahi- Nō Ia Rā | An understanding and living of Tikanga Māori on a day-to-day level, for example, the removing of shoes before entering a whare, washing hands at the urupa and not sitting on tables (essential)
Te Tumu Paeroa
E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki.
Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa.
So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.
Ngā Mātāpono, Ngā Uara Whai o Te Tumu Paeroa
Keeping our values close at hand, top of mind and always in the heart. Kia Mau!
- Tōtika Te tika o te tū | Professionalism
Being great at our job is how we make the most difference for whenua and whanau.
- Kotahitanga Te raranga i te tira | Unity
We work as one, we trust each other, and value our differences.
- Manaakitanga Te akiaki i te mana | Respect
We treat everyone with dignity, fairness and empathy.
- Mana Te ihi, te wehi, te wana | Integrity
Integrity is the heart of everything we do.
Ngā āhuatanga kei a mātou: What's in it for you?
- Collaborative, supportive working environment
- 5 weeks annual leave
We are a tight-knit bunch, passionate about supporting Māori landowners to protect and enhance their land. The expertise and fresh perspectives you bring will be valued highly, and will be critical in enabling our vision. To learn more about the important work we do please check out our website: www.tetumupaeroa.co.nz
He pēhea te tono | How to apply
To apply, please send a cover letter and your CV to recruitment@tetumupaeroa.co.nz This role will close November 17th 2024, unless filled prior.
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