Kaituitui Tuarā Taonga |Trust Coordinator
Te Tumu Paeroa
Full time Permanent
Based in Rotorua
He angitūtanga: About the Role:
The Trust Coordinator is responsible for supporting the Trust team in the Rotorua office to manage a portfolio of trusts. The coordinator role must maintain an understanding of the affairs of each trust within the portfolio and ensuring high standards of service delivery.
The main responsibilities of this role will include:
- Administration of trusts within a defined portfolio
- Collaboration with team members and other key stakeholders in preparation for owner and trustee meetings, hui and Māori land court hearings
- Creation of meeting materials, including meeting invitations, presentations and reports, and provision of supporting documentation
- Responding to enquiries from customers and other stakeholders
- Updating core administration systems in accordance with our processes
- Contribute to the preparation of Māori Land Court applications
He kōrero mōu: What we are looking for:
- At least 2 years of proven experience in a customer service or administration role within a medium to large organisation
- A genuine care for customers, with exceptional customer service skills
- Resilience, ability to be flexible and someone who can think on their feet
- A friendly and approachable nature, you enjoy being part of a high performing team
- An ability to build relationships both internally and externally through open and clear communication, both verbal and written
- Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.
- Experience or an understanding of the rural sector would be beneficial.
- Experience with Microsoft Dynamics CRM, SharePoint and/or M365 is a plus.
- Eligibility to work in New Zealand is essential
Ngā Pae Mōhiotanga Reo Māori
- Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Māori (essential).
Ngā Pae Mōhiotanga Tikanga Māori
- Pae Tahi- Nō Ia Rā | An understanding and living of Tikanga Māori on a day-to-day level, for example, the removing of shoes before entering a whare, washing hands at the urupa and not sitting on tables (essential)
Ngā āhuatanga kei a mātou: What's in it for you?
- 5 weeks annual leave
- Training and development opportunities
This is an opportunity to join a supportive organization that values work life balance and career development. We are a tight-knit bunch, passionate about supporting Māori landowners to protect and enhance their land. The expertise and fresh perspectives you bring will be valued highly, and will be critical in enabling our vision.
Te Te Tumu Paeroa
E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki.Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa.
So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.
- Ngā Mātāpono, Ngā Uara Whai o Te Tumu Paeroa
- Keeping our values close at hand, top of mind and always in the heart. Kia Mau!
- Tōtika Te tika o te tū | Professionalism
Being great at our job is how we make the most difference for whenua and whanau.
- Kotahitanga Te raranga i te tira | Unity
We work as one, we trust each other, and value our differences.
- Manaakitanga Te akiaki i te mana | Respect
We treat everyone with dignity, fairness and empathy.
- Mana Te ihi, te wehi, te wana | Integrity
Integrity is the heart of everything we do.
Ngā āhuatanga kei a mātou: What's in it for you?
- Collaborative, supportive working environment
- 5 weeks annual leave
We are a tight-knit bunch, passionate about supporting Māori landowners to protect and enhance their land. The expertise and fresh perspectives you bring will be valued highly, and will be critical in enabling our vision. To learn more about the important work we do please check out our website: www.tetumupaeroa.co.nz
He pēhea te tono | How to apply
To apply, please send a cover letter and your CV to recruitment@tetumupaeroa.co.nz This role will close November 17th 2024, unless filled prior.
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