Manager SaaS and Master Back Office Library
Department of Internal Affairs
Type: Permanent
Hours: Full time
Location: Wellington
Business Group: AoG
Branch: Digital Public Service
Salary: $137,631 - $184,753
Manager SaaS and Master Back Office Library (MBOL), Back Office Digital Transformation Service
- Lead a innovative new service offering
- Drive a culture of continual process improvement
- Build a high performing team
Mō te tīma | About our Team
This role sits within All of Government Services Delivery (AoGSD), part of the Digital Public Service Branch (DPS) who bring together the functions that deliver services to or for the public sector and is responsible for an All of Government Portfolio of digital products and ICT Services. The role of the Digital Public Service branch is to work with and through agencies to drive and deliver a customer-centered digital government.
We champion the use of Common Capabilities and centralized essential information products and services across agencies, as well as championing. All of Government standards and guidelines.
The Back Office Digital Transformation Service (BoDTS) is one of these centralized services and has been created to reduce the cost, risk, complexity and time taken to deliver back-office systems, through standardised, high quality, all-of-government processes, tools and systems.
The Service provides agencies with a common set of standardised processes and will provide tools to support agencies as they modernise their back-office functions (e.g. HR, Finance, Procurement) making use of previously used collateral and design to streamline the process, to lower cost and risk, and to increase efficiency.
He angitūtanga | About the Role
We are looking for a highly competent and experienced leader to manage this newly formed team. Bringing with them energy and a focus for establishing a team of technical experts this role is responsible for the group who will deliver SaaS solutions and implementation, procurement, Enterprise Resource Planning (ERP) design support and delivery, and the development and implementation of the Master Back-office Library (MBOL).
The MBOL is a centrally shared repository of reuseable collateral previously used by other Agencies in their back-office modernisation journeys.
This position will link agencies who are on similar transformative pathways identifying collaboration opportunities and providing access to the curated centrally managed MBOL where reuseable best practice tools and implementation collateral is contained and shared.
You will also lead and provide awareness and direction on NZ AOG Back-office Design SaaS solutions available in Marketplace.
You will be responsible for;
- Directing the SaaS/MBOL team to deliver on their work programme with appropriate strategy, milestones, activities, reporting and performance analytics in place
- Providing strategic professional leadership and delivery of the Common Process Model (CPM) and MBOL
- Managing the establishment of the MBOL including standards, policies and requirements for curating collateral
- Leading the mandated requirements on the collection and reuse of collateral across government for the MBOL
- Leading the initial engagement with agencies back-office modernisation projects with ERP Subject Matter Expert guidance to help agencies with their feasibility, planning, implementation of Back-office projects
- Leading the review process for SaaS submissions in Marketplace
- Ensuring SaaS suppliers and implementation partners are capable of and committed to implementing the CPM in their products and services
- Supporting ERP delivery into agencies
- Managing a diverse range of stakeholder groups.
As part of the BoDTS leadership team this role will support the Director BoDTS to implement and embed well-defined support services for the NZ All of Government Common Process Model (CPM), and Master Back-Office Library, enabling all government organisations at an enterprise level in their back-office modernisation projects.
He kōrero mōu | About you
As a natural leader your capable of driving a newly formed team to deliver in a complex and innovative environment. You have a technical background so clearly understand the requirements of the team but also the bigger picture regarding the BoDTS service offering and the value it offers across the public service system. With excellent communication skills and as a credible orator you can speak to SaaS design and ERP solutions and can engage and communicate with both technical and non-technical stakeholders alike.
You will possess;
- Excellent leadership skills and ability to build a high performing team
- Project management skills to support ERP specialists’ engagement with agencies and the lifecycle of back-office modernisation projects
- Deep understanding of Software as a Service (SaaS) models, specifically related to back-office applications such as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and other essential business functions
- Knowledge of the NZ AOG (All-of-Government) SaaS solutions available in the Marketplace
- Expertise in ERP systems and their implementation
- Experience with standard back-office functionalities and processes across government agencies
- In-depth understanding of information and data systems including large online catalogues and/or libraries including knowledge of best practices for data collection, management, and reuse
- A desire to be part of a high performing team and winning culture
- Excellent relationship management, communication and networking skills – able to quickly establish, build and maintain effective working relationships.
Please attach a CV and a cover letter advising us of your suitability for the role.
Applications close: 5pm, 11 October 2024
For more information please contact: Meredith Edwards, HR Support Meredith.Edwards2@dia.govt.nz
Job description: To review the full job description, please click here.
Apply Now
