Head of Commercial Performance
Robert Walters
Are you a strategic thinker with a passion for driving business growth and optimising commercial outcomes? Do you have a proven track record in leading high-performing teams and delivering exceptional results? If so, JUCY want YOU to be their new Head of Commercial Performance! We are looking for a leader to embrace this journey with an adventurous spirit, where every challenge is an opportunity to grow and explore new horizons. A leader with unwavering commitment and dedication, passionate about delivering outstanding results while uplifting and supporting their team.
What you'll do:
As the Head of Commercial Performance for JUCY, you will play a pivotal role in driving the company's growth by leading core revenue and online channels. You will oversee a team of four who are skilled in fleet managing, revenue management, digital marketing and social media.
- Develop and execute strategies to maximize commercial performance across all business units.
- Lead, mentor, and inspire a team of commercial professionals to achieve and exceed targets.
- Analyse market trends, website channels, customer insights, and competitive landscape to identify opportunities for growth.
- Collaborate with cross-functional teams to drive alignment and ensure seamless execution of commercial initiatives.
- Monitor key performance indicators (KPIs) and implement data-driven decisions to continuously improve commercial outcomes.
- Provide insightful reporting and recommendations to the executive team to support strategic decision-making.
- Oversee our Revenue Management team including delivery of the overall revenue budget, setting pricing strategy and developing the revenue management framework.
- Lead all online direct sales channels, including website conversion and paid/organic social media & search channels.
- Manage fleet scheduling to optimise fleet availability for revenue generation.
- Manage the ‘always-on’ marketing channel & contributing to the optimisation roadmap.
- Manage online marketing projects.
What we’re looking for:
- Strong commercial acumen with a deep understanding of market dynamics and business operations.
- Demonstrated success in leading and developing high-performing teams.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data.
- Exceptional communication and interpersonal skills to build strong relationships with stakeholders at all levels.
- A proactive, results-oriented mindset with a drive to exceed expectations.
- Senior commercial role with revenue responsibility over $100mil.
- Demonstrated experience in growing direct sales.
- Working knowledge of relevant social media & search platforms.
- Ideally experience in the logistics or tourism industry including airlines, cruise, freight, hire car, hotels or tourism operators.
- Engaging & collaborative leader who has demonstrated experience in delivering results in dynamic market conditions.
- Hands on leader with experience in medium organisation sizes, where there is the requirement to work at all levels of the business.
What sets this company apart:
JUCY is a leading company known for its commitment to providing exceptional service and creating memorable experiences for its customers. They are an equal opportunity employer that values diversity and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation. Working at JUCY means being part of a supportive team where your contributions are valued and your professional growth is nurtured.
What's next:
Ready to take the next step in your career with a leading company? Apply now!
Apply today by clicking on the link!
Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Samantha Stevens on 09 374 7311.
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