Business Manager, Consulting – GHA

GHA

  • Flexible
  • Bay of Plenty

Business Manager, Consulting – GHA

GHA is a mid-sized Māori professional services firm operating out of Rotorua and Tauranga servicing clients all over Aotearoa. GHA assists a range of organisations by providing personalised accounting, consulting, share registry and secretariat services.  Our clients mainly include Māori trusts, incorporations, treaty settlement entities, small and medium businesses, non-government organisations and government agencies. Understanding the needs of our clients and adding value is essential, as their success is our priority.

We are searching for a Business Manager who can support the work of our consulting team. You will work with a talented, dedicated Māori team of professionals to help them to create, develop and provide solutions to help our clients thrive.  

You’ll be resilient, an organised self-starter who can work within the tight deadlines of a fast-paced professional services environment.  You will have a strong track record in delivering positive results; and will develop, manage, and implement integrated end to end solutions for our consulting team to support their objectives.  

This is an exciting new role with plenty of scope to grow, hone and develop your skills working in our Rotorua office. If you are interested and would like a kōrero about the role, please contact Kererua Savage or Kirsten Rei on 07 348 3559 or kererua@gha.co.nz; or kirsten@gha.co.nz.   

Responsibilities

The position has responsibility for the following key areas of our firm’s business:

Forming trusted work relationships with our clients, team members and other stakeholders

  • Leading engagements with clients to understand their needs and in ways that uphold the values of the firm
  • Being responsive to client and team member requests for advice and assistance
  • Actively maintaining relationships through ethical, professional, and appropriate communications
  • Maintaining a high degree of care and professionalism in your appearance, conduct and dress
  • Use of te reo Māori in communications with clients, team members and other stakeholders 

Support the consulting team to implement business development strategies, including:

  • Development and implementation of Consulting Team annual business plan in consultation with Partners and senior members of the team.
  • In consultation with Partners, drive the development of the optimal business model to support the continued growth of the consulting division.
  • Planning, execution and communications of monthly workflow for each consulting team member, as well as management of client billing and revenue reporting.
  • Lead the weekly consulting leadership team meetings and develop material for quarterly GHA team meetings on behalf of Consulting team.
  • Ensure that decision-based financial information, analysis and operational reports are made available on a timely basis. 
  • Management of all direct reports. 
  • Develop and implement improved systems within the consulting practice with input from subject matter experts.

Support the consulting team to implement business development strategies, including:

  • Build effective networks internally and externally;
  • Manage Contractor invoices
  • Manage the onboarding of new clients and new jobs processes
  • Create content and produce Letters of Engagement for new jobs
  • Oversight of an internal system to have the ability to produce dashboards/reports and insights reports
  • Attend business development meetings with new and existing clients
  • Contribute to the building of knowledge and consulting content creation for upcoming meetings and presentations

Developing your knowledge and competency in te ao Māori and te ao whānui, including:

  • Maintaining knowledge of the Māori and New Zealand economies
  • Participating in and contributing to the firm’s use of te reo Māori, tikanga Māori and mātauranga Māori
  • Maintaining membership of relevant professional associations, business networks and industries.

Essential Skills

  • Leadership – professional, yet personable manner
  • Systems – strong organisational skills, regularly act on own initiative
  • Analysis
  • Communication – exercise confidentiality, discretion and personal sensitivity in all aspects of the role. 
  • Relationships – internal and external

Desirable knowledge

  • Management systems, monitoring and programme/project management
  • Knowledge of HR
  • Knowledge and ability in te reo and tikanga Māori

Qualifications

A business management degree or similar is required.  Excellent written and verbal communication skills and an ability to represent the firm, as well as a commitment to te reo and tikanga Māori are essential. 

To apply for this position, you MUST be a New Zealand citizen and currently living in New Zealand.   Please send your application, including a cover letter and CV to kererua@gha.co.nz

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