Consumer Engagement Advisors (2 Positions)

Health, Quality & Safety Commission

  • Permanent Full Time
  • Wellington
  • A consumer engagement advisor (Māori)
  • A consumer engagement advisor (Pacific)

Full-time - Permanent - Wellington-based preferred

Ngakau tuwhera - Open
Te tapiri uara -Adding value
Whakahohe - Energising
Mo te iwi - It's about people
Kotahitanga - Together

Partners in Care, the Health Quality and Safety Commission's consumer and whanau engagement programme, is continuing to expand. There are two opportunities to further develop the programme and be part of exciting new work to focus on what matters for people and whanau as we work to improve the quality of our health and disability system.

We are undertaking a joint work programme with the Health Transition Unit at the Department of Prime Minister and Cabinet to develop the foundations of the new consumer and whanau voice framework - a key aspect of successful implementation of the reforms. A key focus of these roles will be working as part of the Partners in Care team to achieve successful implementation of these foundational components.

While Wellington-based is preferred, applications from across Aotearoa will be considered.

We are seeking:

  • A consumer engagement advisor (Maori): Your role will include providing advice and guidance to ensure that consumer and whanau voices are central to the work in the Partners in Care programme and meet the responsibilities and obligations to Te Tiriti o Waitangi.
  • A consumer engagement advisor (Pacific): Your role will include providing advice and guidance to ensure that Pacific consumer voices are central to the work in the Partners in Care programme and meet the responsibilities and obligations to Tagata o le Moana, staff and key stakeholders.

All positions in the Partners in Care team must build and maintain strong relationships with consumers and whanau and work together with them to shape both the programme, and the Commission's direction more broadly.

The Commission

The Commission is a stand-alone Crown entity with a Board responsible to the Minister of Health. The Commission is responsible for assisting providers across the whole health and disability sector, both private and public, to improve service safety and quality and therefore outcomes for all those who use these services in New Zealand. Read more about our values.

The Commission has a strong focus on Maori health advancement and reducing inequity, and the successful candidate will contribute to these goals.

The Commission celebrates inclusion and diversity in all areas of culture.

For further information on this position please contact Lisa Clyde on hr@hqsc.govt.nz

To apply for the role please upload your completed application form, cover letter, and CV using the application form on our website. https://www.hqsc.govt.nz/about-us/vacancies/

Applications close at 5pm Thursday, 23 September 2021.

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