Senior Communications Advisor

Health, Quality & Safety Commission

  • Permanent Full Time
  • Wellington

Full-time - Permanent - Wellington

Ngākau tuwhera | Open
Te tāpiri uara | Adding value
Whakahohe | Energising
Mō te iwi | It's about people
Kotahitanga | Together

Exciting and rewarding communications role at leading health sector agency.

The Health Quality & Safety Commission leads and coordinates work across the health and disability system to improve service safety and quality and therefore outcomes for all who use these services in New Zealand. The Commission is a Crown entity with a board responsible to the Minister of Health.

The Commission is looking for a Senior Communications superstar who can hit the ground running and help deliver on an ambitious strategic communications work programme.

The Commission is charged with:

  • providing advice to the Minister of Health to drive improvement in quality and safety in health and disability services
  • leading and coordinating improvements in safety and quality in health care
  • identifying data sets and key indicators to inform and monitor improvements in safety and quality
  • reporting publicly on the state of safety and quality, including performance against national indicators
  • disseminating knowledge on and advocating for safety and quality.

This role is a newly created permanent position to support the Commission with its expanded role focusing on the consumer and whānau voice programme of work and our commitment to Te Tiiriti o Waitangi. This work programme is part of the Government's major health and disability sector reforms.

This position will be co-located with the Partners in Care team within the Commission. This position will include engagement with consumers, whānau and communities and the health sector. You will lead the stakeholder and communications for this programme, which includes developing and implementing communications and engagement strategies, drafting various communications collateral such as articles, web content, and resources, manage campaigns and any media interest in the programme.

You will need a strong stakeholder engagement background and an understanding of Te Tiriti o Waitangi and experience in partnering and engaging with Māori and Pacific communities is preferred.

To be successful in this role:

  • Be a self-starter who can work with minimal supervision
  • Be able to plan and prioritise, and deliver tasks to a high standard and on time
  • Have a good understanding of the Crown's responsibilities to Māori under Te Tiriti o Waitangi and of current social and economic issues for Māori in Aotearoa/New Zealand
  • An understanding of Māori worldview concepts and norms and ability to apply these to your work
  • Some experience in the use of social media as part of an overall communications strategy
  • At least three years' experience in a communications role at an intermediate level
  • Demonstrated ability to think clearly and with good judgement about communication issues
  • Solid understanding of media relations
  • Ability to multi-task, handle a busy and varied role, and to be calm under pressure

Other desirable skills and abilities include:

  • Experience in a health sector communications role or previous experience of working in a government communications role
  • An understanding of the processes of government
  • Experience using website content management systems

The Health Quality & Safety Commission is a stand-alone Crown entity with a Board responsible to the Minister of Health. The Commission is responsible for assisting providers across the whole health and disability sector, both private and public, to improve service safety and quality and therefore outcomes for all those who use these services in New Zealand.Read more about our values.

The Commission has a strong focus on Māori health advancement and reducing inequity, and the successful candidate will contribute to these goals.

The Commission celebrates inclusion and diversity in all areas of culture.

For further information on this position please contact Lisa Clyde at and to apply for the role please upload your completed application form, cover letter, and CV using the application form on our website.

Applications close midday, Wednesday, 28 July 2021.

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