Kaiwhakahaere Māori Hononga Hapori - Manager Māori and Community Engagement | Wellington

Office of the Ombudsman

  • Permanent Full Time
  • Wellington
  • Do you have a deep understanding of tikanga and Te Ao Māori?
  • Recruit and lead a new team focused on community outreach, as well as leading tikanga, Te Reo and kaupapa Māori within the office
  • New, permanent opportunity in Wellington CBD

Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman

The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.

Mō tō mātou tira – About the team

The Rōpū Māori Hononga Hapori (Māori and Community Engagement team) is a new team, created to recognise the critical importance to the Chief Ombudsman of outreach to the community, particularly across Māori, Pasifika, youth and the elderly. The team will focus on specialist engagement strategies and work programmes that raise awareness of the Ombudsman. Another focus will be supporting staff across the office in their work with these communities, and leading the knowledge, practice and inclusion of Tikanga, Te Reo and kaupapa Māori for all Ombudsman staff.

Mō te tūranga - About the role

The Kaiwhakahaere Māori Hononga Hapori (Manager Maori and Community Engagement) will recruit and lead a new team to develop and implement engagement strategies and outreach for high-priority communities. You will work closely with the Senior Assistant Ombudsman to identify resource requirements and deliver a work programme which has meaningful outcomes for Māori stakeholders, and provides governance and support for advisory panels such as Pūhara Mana Tangata, and advisory support to other teams as they carry out community engagement as part of their work. You will also lead the knowledge, practice and inclusion of tikanga, Te Reo and kaupapa Māori in the office, and work closely with the People and Capability team to ensure staff and internal capability development activities are integrated and aligned.

He kōrero mōu – About you

To be successful in this role, ideally you will have:

  • A tertiary qualification and/or the equivalent work experience in a relevant field, for example communications, public policy, public or administrative law, health, Māori studies
  • Deep understanding of tikanga and Te Ao Māori, and fluency in Te Reo Māori
  • Relevant knowledge and experience of government policy and legislative frameworks and public sector operational practice
  • Experience working with government agencies, Iwi/Māori, Pasifika community, youth groups and organisations, NGO's and community-based organisations
  • A good understanding and substantial experience in building and maintaining effective strategic relationships (in particular with Iwi/Māori, Pasifika and children and young people)
  • Experience in providing support and leadership to other staff in engagement, tikanga and Te Ao Māori
  • Demonstrated experience in effective people leadership and management
  • Excellent written and oral communication skills, with ability to apply a range of skills to connect and engage across a variety of situations and audiences
  • Strong collaboration skills – know who and when to engage with others across the Office to deliver effective and aligned outcomes

Me pēhea e tono - How to apply

To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email recruitment@ombudsman.parliament.nz.

All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.

Depending on skills and experience the salary is expected to be between $115,000 and $150,000.

Interviews for this position will likely be January 2021. Appointment to the role is expected in February 2021.


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