Puna Kōrero Matua
Ministry of Justice
Puna Kōrero Matua – Te Kooti Whenua - Māori Land Court
Te āhuatunga a te tūranga/About the Role
As a Puna Kōrero Matua, you will enjoy working collaboratively across the Māori Land Court to provide specialist advice and implementation of business improvements that enhance service experience of our court users.
You'll be passionate about continuous business improvement and add value by supporting the management, planning and delivery of projects. A key focus of the role is leading the implementation of small and ‘quick fix' business and service improvements.
If you are looking for new challenges this could be the role for you.
- Work in a manner that maintains operational and service delivery consistency and standardisation
- Prepare timely and accurate official and ministerial correspondence
- Understand and meet our customers' and the public's expectations and use client feedback to inform service delivery standards
- Measure, monitor and meet service delivery standards, as agreed with your manager, to support efficient, effective best practice service delivery initiatives
- Contribute to identifying opportunities for continuous improvement and innovation and offer suggestions for improving current systems and procedures
- Assist with the planning of the delivery of initiatives and projects, including the development of business cases; risk management, resource estimation, and recommending appropriate governance structures
- Collaborate with other teams in the Ministry to ensure the use of consistent business improvement frameworks and approaches
- Lead projects and assigned elements of the work programme
- Accurately and clearly communicate advice to internal and external stakeholders and customers.
Mō te tīma/About our Team
We are a court of record. Te Ture Whenua Māori Act 1993 (our Act) recognises the significance of Māori land as a taonga tuku iho of special significance to the Māori people. Our role is to provide a court service for owners of Māori land, their whānau and their hapū.
We are striving to be a tikanga based workplace and we look to live our tikanga values every day:
We value others and their contributions
We work together towards shared goals
We are honest and open
We have high professional standards
We deliver results
We understand and meet the needs of those to whom we provide services
We focus on quality
We encourage innovation to achieve better results
For more information on what we do go to https://maorilandcourt.govt.nz/
Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.
He pūkenga tou/Skills and Experience
Ngā Kaupapa Māori including:
- A good general knowledge of, and respect for, Māori cultural values and customs (tikanga)
- Competence in, or a willingness to become competent in, Te Reo Māori
- Tertiary qualification in appropriate discipline (desirable but not essential)
- A high level of business acumen
- Well-developed verbal and written communication skills; able to read, understand and interpret complex documents, including legislation, financial, numerical and business information
- Exercises sound judgement and political sensitivity; ability to provide advice in a complex customer-centred organisation
- Communicating with a wide range of audiences on complex issues; providing written reports and presentations to a high standard
- Understanding of public sector systems and processes, including the use of performance information to inform decision-making
- Experience in working with other agencies, service providers and key stakeholders
- Operational experience in a medium or large organisation
- Experience working in a high-paced environment where you are required to influence and respond to changing needs and priorities.
Tono mai/How to Apply
Click here to apply. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Applications close on 25th January 2021.
If you have any questions please contact email@example.com