Team Leader Operations

Oranga Tamariki

  • Permanent Full Time
  • Canterbury

Are you passionate about working with youth and contributing to a safe community?

Our Youth Justice Residence Te Puna Wai ō Tuhinapo, in Christchurch provides a safe, secure and supportive environment where rangatahi (young people) who have offended can make changes and get their lives back on track. In addition to maintaining secure facilities, we aim to help rehabilitate young offenders.

We do this because every young person of Aotearoa deserves the chance to lead the best life they can, just like other young people their age. Our Residence team understands that the causes of offending are complex, and that successfully dealing with young offenders, demands action beyond simple punitive measures.

About the position

The Team Leader Operations provides unwavering, supportive team management and leadership whilst ensuring the safety and security of everyone in the Residence is maintained at all times.

We are seeking inspired and talented people leaders with the vision, knowledge, skill, and drive to continue our transition to providing trauma-informed, developmentally tailored and culturally responsive services to youth offenders in custody, with the ultimate goal of them returning to their whānau and communities.

This will include the following:

  • Accountability for a culturally responsive, well-functioning and high performing team
  • Optimal delivery of operational management
  • Enabling an environment of skilled, safe and secure residential practice
  • Ensuring all staff understand and know how to apply and comply with the Residence's legislative, policy and compliance framework i.e. the 'non-negotiable'
  • Leading a team of dedicated youth workers on rostered shifts

The key strengths and abilities required are:

  • Proven people management experience and the ability to effectively lead others whilst actively working to ensure a safe a secure environment for tamariki, rangitahi and staff
  • The ability to collaborate with others and work as one team
  • Successfully engaging a wide range of stakeholders including iwi and whanau, exceptional communication skills and the ability to influence others
  • Risk management experience, within a complex regulatory environment
  • Demonstrate cultural competence and preparedness to lead by example across within the organisation
  • Develop new and creative solutions to operational challenges and practice gaps within a secure residence
  • Champion our six core values; we put tamariki first; we believe aroha is vital; we respect the mana of people; we are tika and pono; we value whakapapa and we recognise that oranga is a journey
  • Ability to work weekends and public holidays

In return we offer:

  • A competitive market salary between $85,749 and $107,186
  • A cohesive and supportive team environment
  • The ability to make long lasting relationships within the community
  • Regular supervision, training and career development opportunities
  • Personal satisfaction that you are making a positive difference in your everyday work

We make a positive difference in young people's lives and get to see some of the results from our efforts first hand - and that reward is pretty hard to beat!

You will be required to work a rotating roster between our shifts: morning shift (6.30am-3.00pm) and afternoon shift (1.30pm-10.00pm), our rosters consist of both weekdays, weekends and public holidays.

How to apply

All applications must be made online via the 'apply now' button, a copy of your CV and cover letter is required, all applications are subject to police vetting.

For enquiries or assistance, please contact

Internal applicants please apply online via your myHR login on the careers page.

Applications close Tuesday, 3 November 2020.

Position description:


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